Enjoy shopping on Gropmart.com with our easy return and refund policy
You have 7 days to make a return request after your order has been delivered.
Easy and Free Return
ZERO fees if you return an item.
You will receive 100% refund for your item plus shipping fees, if we delivered a damaged, defective, wrong item or if you simply changed your mind.
How does our return policy work?
Initiate a Return
Return via contact form or call us. If you have any questions.
Drop-off your Item
or Schedule a Pick-up
Return at our office or send it to us.
Return the item
Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your Return Slip is signed by our agents. That is your proof of return.
Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer.